Premium Space

A multi-service hospitality venue needs customer ordering, staff execution, preparation stations, stock control, receipts, appointments and management reporting to operate as one coordinated system rather than disconnected manual processes.

• Provide QR-based customer access to menus and ordering
• Give waiters and preparation staff dedicated operational interfaces
• Synchronize order state across customer, POS, kitchen/bar and admin experiences
• Centralize menu, table, inventory, staff and appointment administration
• Track stock movements and connect menu consumption to inventory
• Generate and deliver digital receipts
• Support management analytics and operational oversight

• Multiple user roles need different interfaces while sharing the same operational state
• Restaurant, lounge, bar and salon workflows must coexist within one data model
• Order progress must propagate quickly across customer, waiter and preparation views
• Inventory movements need traceability from purchase through usage, waste, adjustment and return
• QR sessions must reliably associate customers with the correct table or area

Premium Space uses a monorepo that separates customer, staff and administrative frontends from a dedicated API service. The backend models venue sections, tables, QR tokens, waiter assignments, menu variants/modifiers, inventory transactions, orders, preparation tickets, payments, receipts, staff roles and salon appointments. Socket.IO provides real-time communication across operational surfaces.

• Customer Progressive Web App
• QR table and area sessions
• Digital menu browsing
• Cart and order placement
• Real-time order tracking
• Staff POS portal
• Waiter zone assignment and load tracking
• Kitchen and bar preparation tickets
• Administrative KPI dashboard
• Menu/category/variant/modifier management
• Inventory and stock transaction management
• Menu-to-inventory consumption links
• Low-stock state tracking
• Payment and transaction records
• Digital receipt generation and delivery tracking
• Staff roles and access workflows
• Salon service and appointment management
• Real-time Socket.IO notifications

• API stack includes JWT-based authentication and authorization
• Passwords are designed to be hashed with bcrypt
• Helmet and CORS are included in the backend security stack
• Operational records use typed relational models and indexed identifiers
• Receipt delivery state and payment status are separately tracked

The monorepo separates frontend workloads from the API service, while Socket.IO handles real-time operational events and PostgreSQL/Prisma provide a structured persistence layer for orders, inventory, users, receipts and appointments.

Customers can enter through QR context, browse a mobile-first menu, place and track orders and receive digital receipts, while staff and administrators work through role-specific operational interfaces rather than a single overloaded dashboard.

Production

Hospitality software benefits from modelling the physical operation explicitly. Tables, venue sections, waiter zones, preparation stations, inventory consumption and receipts are first-class domain objects rather than UI-only concepts, allowing the software to reflect how the venue actually works.